Order & Shipping Information
Where do you ship to?
Hosta Fever only ships to Canadian addresses. Most of my hostas have been purchased in the US so for my American customers let me know what you’re looking for and I will give you the name of my supplier.
How do I order from Hosta Fever?
- Add the hostas you would like to order to your cart and submit order. You will not be charged for your order or shipping at this time.
- I will take the hostas you have ordered out of my inventory and contact you by email to confirm availability. All orders a fulfilled in the order of the date they are received, and ship them as soon as weather cooperated and hostas are ready.
- No payment is due until I ship your order as I want to make sure I am happy with the product that is shipping before you pay.
- I will call you over the phone to collect payment information.
Alternatively you can send me an email at - firstname.lastname@example.org
How much do you charge for Shipping?
All orders are charged a flat rate for handling + shipping.
Each order is charged $10 for handling, which covers the shipping materials and the time it takes to pack and care for each hosta. Each plant is treated with love and packed carefully to ensure your plants will arrive healthy.
The shipping cost varies depending on the number of hostas you order, how big the hostas are, and your shipping address. For that reason, I charge exactly what Canada Post charges me.
This is how it works: once your order is ready and I am happy with the hostas, I charge your credit card the cost of the hostas ONLY. Once I ship them I then charge your credit card the exact shipping cost.
How do you mail the hostas?
All hostas are sent bare rooted. I remove all the dirt, let them soak in water for 3-5 hours so they are well hydrated, wrap the roots in newspaper, and then wrap with plastic to keep moist. I wrap the foliage in newspaper to help minimize any damage. Each hosta is individually tagged so you know exactly what you are getting.
How long will it take to get my order?
I mail all orders on Mondays via express post, depending on where the hostas are going to they are usually received by the Friday if not sooner. For my customers out west, it can take a whole week but the hostas can handle it.